Sign in, open the product on Uzar and check out from your cart. You always see the full price breakdown, including the service fee, before you confirm anything.

The checkout page shows the payment methods currently available for your purchase, such as M-Pesa or card. If a method is not available yet, the page says so clearly and no payment is taken.

The checkout page always tells you which mode you are in. In test mode no real money changes hands; in live mode a real charge is made to the payment method you choose.

A single-buyer licence for that product, as described in its licence terms. Most products are for your own personal or business use and may not be resold, shared or redistributed.

In your Buyer library. Each purchase shows the product, your licence, the price you paid and private download buttons that only work for your account.

If the checkout shows the payment was not confirmed, no completed payment was recorded. If money left your account anyway, contact Support before paying again so the team can trace it.

Open the purchase in your Buyer library and use the refund request option. The Uzar team reviews every request by hand, and approved refunds are returned to the original payment method. You can follow the status in your library.

Vybb is for adults aged 18 and over. You confirm your age and accept the platform policies when you create your account.

Open Create account and sign up with your email, Google or phone. Email sign-ups receive a confirmation link — open it before signing in.

After confirming your email, the Complete your profile page lists exactly what is still needed: your name, date of birth, age confirmation, policy acceptance and a valid username.

Yes. Browsing, joining communities and creating a profile are free. Some purchases — tickets, bookings, gifts and Uzar products — are paid separately and always show their price before you confirm.

Your Settings include privacy controls, including whether other members see your online status. New members are visible by default until they choose otherwise.

Open your profile and choose Edit Profile, or go straight to Edit Profile. You can change your bio, profile picture and cover photo with a live preview before saving.

Open Support and start a case. Describe what happened and include names, dates or purchase details so the team can find the right records quickly.

Your Support inbox keeps your cases and their full conversation history in one place, so you can read earlier replies and continue the same thread instead of starting over.

Every case shows its live status in your inbox. When the support team replies or changes the status, you see it there — you do not need to ask for updates separately.

Yes. If your issue is not resolved, reopen the case from your inbox and add what is still wrong. The team picks it up from the existing history.

Open a Support case before paying again. Include the product, event or booking name, the amount and roughly when you tried to pay. Never share your M-Pesa PIN, card PIN or passwords — the team will never ask for them.

Browse the catalog and search by name, filter by category and price, and sort by newest or price. Every product page shows the cover, price, who it is for, what you get, file formats and the licence terms before you buy.

No. The catalog and product pages are open to everyone. You only need a free Vybb account to save a product to your wishlist or cart, or to make a purchase.

Only approved sellers. Every seller application and every product file is reviewed by the Uzar team, and each file passes an automatic safety scan before a product can go live.

No. Download links are private to your account and expire. Sharing files or links breaks the licence terms and can suspend your access.